Female Amazon delivery driver, 21, tells complaining 67-year-old woman customer to 'check her white privilege' and then viciously beats her after being called a 'b***h' in feud over delayed package
A 21-year-old Amazon delivery woman viciously beat another woman, 67, who had called her a bi**ch after the San Francisco-area driver told her to 'check her white privilege' when she'd complained about a delayed package.
Itzel Ramirez, the Amazon driver, was arrested after she was filmed assaulting the woman in Alameda County, the sheriff’s office said on Friday.
Video posted to social media shows the unidentified victim from Castro Valley appearing to say something to the driver after she dropped off the packages in front of an entrance to Vista Creek Apartments at around 6pm on Thursday.
Doug Smith, the owner of the apartment complex where the victim lives as a tenant, told KTVU-TV that the victim received an alert that a package she had been waiting for was delivered.
When she went to the lobby of the apartment complex to retrieve the package, it wasn’t there. The Amazon driver, Ramirez, was standing nearby.
According to Smith, the woman asked Ramirez where the package was. Ramirez is said to have replied that the package would be arriving soon.
Ramirez was identified by authorities as the Amazon delivery driver seen above on the left. The victim, who has not been identified, is seen right at the entrance to her apartment complex at around 6pm on Thursday
Doug Smith, the owner of the apartment complex where the victim lives as a tenant, told KTVU-TV that the victim received an alert that a package she had been waiting for was delivered. When she went to the lobby of the apartment complex to retrieve the package, it wasn’t there. The Amazon driver, Ramirez, was standing nearby
According to Smith, the woman asked Ramirez where the package was. Ramirez is said to have replied that the package would be arriving soon.
Smith said that the victim waited for about 15 minutes in the lobby. She then came back outside and once again asked Ramirez about the status of the delivery, according to Smith. ‘I believe the Amazon driver said something about “your white privilege,” and my tenant said, “You don’t need to be a b***h about it,” turned around and walked away,’ Smith told KTVU-TV .
Ramirez was so enraged that she began punching the woman in the head and upper body, landing as many as 10 blows. She claims she was acting in self-defense
Ramirez (left) is seen punching the victim several times on Thursday evening
Smith said that the victim waited for about 15 minutes in the lobby. She then came back outside and once again asked Ramirez about the status of the delivery, according to Smith.
‘I believe the Amazon driver said something about “your white privilege,” and my tenant said, “You don’t need to be a b***h about it,” turned around and walked away,’ Smith told KTVU-TV.
Ramirez was so enraged that she began punching the woman in the head and upper body, landing as many as 10 blows.
She claims she was acting in self-defense.
Surveillance footage filmed by cameras positioned both outside and inside the lobby of the building shows Ramirez push the woman up against the front entrance and continue to strike her.
The woman is seen hunched over with her hands covering her head in an attempt to defend herself.
The victim is believed to have suffered a broken nose and other visible injuries.
Ramirez was seen wearing her Amazon vest as she posed for her booking photo with the Alameda County Sheriff’s Office.
Surveillance footage from a camera positioned inside the lobby of the building shows the assault from a different angle
The driver is seen pinning the 67-year-old woman to the glass window as she assaults her
Authorities said the unidentified victim suffered what appeared to be a broken nose as well as other visible injuries
The victim is a tenant of the Vista Creek Apartments in Castro Valley, which is located some 15 miles southeast of Oakland
Smith told KRON-TV that the victim is ‘too shaken up’ to reveal her identity and describe her experiences to the press.
Ramirez was booked into jail. She is being held on $100,000 bail.
She has been charged with two counts of elder abuse and battery involving serious bodily injury. Her arraignment is scheduled for Monday.
Amazon released a statement saying that Ramirez would no longer be employed by the company.
'This does not reflect the high standards we have for drivers who deliver our packages,' the company said.
'We take these matters seriously and this individual is no longer delivering Amazon packages.'
Last week, an Amazon driver was caught having a major meltdown in a viral video that shows him screaming and cursing in his truck while delivering packages.
TikTok user Kristina Danielle Zagwyn (@kristinadaniellez), who is believed to be from the United States, shared the alarming footage over Memorial Day weekend, prompting a mix of concern and amusement from viewers.
'Tell me you had [a] bad day without telling me you had a bad day,' Zagwyn captioned the clip, which shows the man repeatedly yelling 'S**t!' while parked in front of her house.
Freakout: TikTok user Kristina Danielle Zagwyn (@kristinadaniellez) shared a video last week of an Amazon delivery driver having a meltdown in his truck while parked in front of her house
Hard to handle: The clip shows the driver repeatedly yelling 'S**t!' before he reversed the truck
The unnamed man was still screaming in agony as he reversed the truck and pulled away in the opposite direction.
Zagwyn, who appeared to have filmed the video from her front porch, explained in the comments that she was worried about him.
'We tried to help him for half an hour but he wasn't having it,' she wrote.
'He just acted like this then preceded to go through a stop sign and almost hit a minivan. They had to slam on their brakes.'
The TikTok has been viewed more than 577,000 times in two days, and many people shared their sympathy for the driver.
Amazon's treatment of its workers has been called into question during the pandemic, prompting founder Jeff Bezos to defend employees' working conditions in his 2020 letter to shareholders.
'"Going Postal" to be soon replaced with "Going Prime-al,"' one person commented on the video, while another added: 'When being overworked and underpaid finally reaches a boiling point.'
Others admitted they could relate, including fellow delivery drivers.
Accusation: Vitaly, who is known as @talktomeiinstead on Tiktok, shared security footage of an alleged Amazon delivery driver stealing his MacBook in March
Delivery: In the video, she can be seen dropping the package off on his doorstep
Precautions: The courier then stepped back to take a picture as proof that she delivered it
Busted? But instead of turning around and walking to her truck, she grabbed the package and took off with it
In March, a TikTok user shared a shocking video of an alleged Amazon delivery driver seemingly stealing his MacBook after taking a photo of the package as proof that it was dropped off.
Vitaly, who is known as @talktomeiinstead and is believed to be from the US, shared the outdoor security footage of the woman delivering the package wearing what appeared to be an Amazon uniform.
The courier placed the package on his doorstep and stepped back to take a picture.
But instead of turning around and walking to her truck, she grabbed the package and took off with it.
'Did this lady really just take my new MacBook?' Vitaly asked using TikTok's text-to-speech effect.
The shocking video has been viewed more than 1.2 million times, and thousands of people took to the comments to share their thoughts.
Many viewers were outraged while others couldn't believe that she didn't notice the outdoor security camera that was filming her.
'She's going to jail..... was it worth it?!?' one person wrote, while another added: 'She didn't even check for any cameras or if there was anyone around.'
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